Roboboogie | Mar. 2022 - Nov. 2024
- Directed enterprise-wide digital transformation strategies that directly impacted revenue growth through innovative customer success frameworks
- Established company-wide best practices for platform optimization that became the standard for future client implementations
- Led strategic partnership initiatives with key enterprise accounts, resulting in expanded service adoption and increased customer lifetime value
- Developed data-driven optimization methodologies that became core to the company's service offering and client success metrics
- Built and scaled the consulting practice through mentorship, process standardization, and strategic resource allocation
- Influenced product roadmap and go-to-market strategy through deep client insights and market analysis
Roboboogie | Apr. 2021 - Mar. 2022
- Designed and implemented foundational client onboarding programs for digital experience platform adoption
- Conducted technical discovery sessions to create detailed implementation roadmaps aligned with client capabilities and resources
- Developed technical documentation and training materials that streamlined the knowledge transfer process
- Coordinated cross-functional team collaboration between client stakeholders to ensure successful platform integration
- Created repeatable implementation frameworks that reduced technical barriers to adoption
- Identified and resolved common platform integration challenges, establishing solutions for future implementations
Gravitate | Feb. 2019 - Apr. 2021
- Directed cross-functional development teams in delivering high-value enterprise projects, consistently meeting deadlines and exceeding client expectations
- Orchestrated support and hosting operations for enterprise client websites, maintaining exceptional uptime and strong client retention
- Transformed project delivery through Agile methodology implementation, resulting in enhanced efficiency and reduced defect rates
- Cultivated a high-performance team culture through structured improvement processes and solution-oriented leadership
- Engineered custom content management solutions that streamlined client operations and improved content workflow efficiency
- Delivered optimized e-commerce solutions that enhanced user experience and drove conversion improvements
- Developed secure, high-performance API integrations that enabled seamless third-party system connectivity
Gravitate | Feb. 2018 - Feb. 2019
- Designed and implemented responsive web solutions using modern frameworks, delivering exceptional user experiences across all devices
- Collaborated with UX teams to create intuitive interfaces while maintaining robust, scalable backend architectures
- Engineered custom API integrations and middleware solutions that successfully unified client systems with external services
- Developed comprehensive technical specifications that directly contributed to successful project acquisitions
- Established and led developer mentorship programs focusing on full-stack development best practices and coding standards
