About Me
As a technology enablement leader with over ten years of experience, I specialize in bridging the gap between complex platforms and business objectives to deliver transformative digital solutions. My expertise spans from technical implementation and full-stack development to strategic consulting and enterprise digital transformation. I excel at establishing scalable frameworks, developing data-driven methodologies, and fostering cross-functional collaboration that turns technological potential into measurable business outcomes.
Skills & Expertise
Experience
Professional Experience
Led digital transformation strategies and customer success frameworks while establishing platform optimization best practices. Managed strategic partnerships with enterprise accounts and developed data-driven methodologies. Built and scaled consulting practices while influencing product roadmap through client insights.
Key Achievements
- Spearheaded enterprise-wide digital transformation initiatives that directly increased revenue growth for clients
- Established company-wide platform optimization standards are now used in all client implementations
- Managed strategic enterprise partnerships, resulting in expanded service adoption and higher customer lifetime value
- Developed data-driven methodologies that became core to the company's service offerings
Skills Used
Led client onboarding and technical implementation of digital experience platforms, ensuring clients derived maximum value from their investments. Conducted technical discovery, created implementation roadmaps, and developed comprehensive documentation. Coordinated cross-functional collaboration while establishing repeatable frameworks optimized using platform features, APIs, and products to drive business outcomes.
Key Achievements
- Designed foundational onboarding programs that accelerated digital experience platform adoption
- Created detailed implementation roadmaps aligned with client capabilities and resources
- Developed technical documentation that streamlined the knowledge transfer process
- Established repeatable implementation frameworks that reduced technical barriers to adoption
Skills Used
Led cross-functional development teams for enterprise projects while maintaining hosting operations and implementing Agile methodologies. Engineered custom CMS and e-commerce solutions, developed secure API integrations, and cultivated high-performance team culture.
Key Achievements
- Directed enterprise development projects that consistently met deadlines and exceeded client expectations
- Orchestrated hosting operation, maintaining exceptional uptime and strong client retention
- Transformed project delivery through Agile implementation, reducing defect rates
- Engineered custom content management solutions that improved workflow efficiency
Skills Used
Designed and implemented responsive web solutions using modern frameworks. Collaborated with UX teams to create intuitive interfaces while maintaining scalable backend architectures. Engineered API integrations and developed technical specifications.
Key Achievements
- Delivered exceptional responsive web experiences across all devices
- Engineered custom API integrations that unified client systems with external services
- Developed comprehensive technical specifications that secured project acquisitions
- Established developer mentorship programs focused on full-stack best practices